Privacy Policy
1. The short version
Ren Faire Realm is a community for renaissance faire fans. You can share photos, join fellowships and make friends, so some of what you add is seen by other members. You decide how much.
- We never sell your data.
- There are no ads, and no advertising or analytics trackers in the app.
- Only signed-in members can see profiles and photos. People who are not signed in see nothing.
- You choose who can see your photo gallery, and your real name stays private unless you choose to show it.
- You can delete your account, and everything in it, from inside the app.
2. Who we are
Perception Endeavors LLC ("we", "us") runs Ren Faire Realm. You can reach us at info@renfairerealm.com.
3. What we collect
We collect what you choose to add, plus a small amount of technical information needed to keep the app working and secure.
- Account: your email address and password. Your password is stored only as a one-way scrambled value, never as readable text.
- Profile: your Ren character name, your real name if you add one (private unless you choose to show it), your home faire, your character types, your alignment, and which of your photos is your profile photo.
- Photos, captions and comments: the pictures you upload to your gallery, any captions you write, and comments you write under photos you are allowed to comment on.
- Photo handling: we shrink and re-save each photo before it is stored, which normally leaves out details such as where it was taken, but please do not rely on that for photos whose location matters to you.
- Community activity: the fellowships you create or join, join requests, friend requests and friendships, who you follow, who you block, the photos you like, reports you send, and the alerts shown to you.
- Messages: the private messages you send to your friends, and the ones they send you, with the time each was sent and whether it has been read.
- Your settings: whether people may follow you, whether your real name is shown, and who can see your gallery.
- Technical information: your IP address and basic device or browser signals are processed by the services listed below when you sign in, create an account or ask for an email. We do not collect your location, contacts or advertising ID. The app can only read the photos you pick.
4. Who can see what
- Other signed-in members can see your Ren character name, profile photo, home faire, character types, alignment and fellowships.
- Your real name is shown to other members only if you turn on "Show my real name on my profile".
- Your gallery follows the setting you choose: everyone, friends and people who share a fellowship with you, or only people who share a fellowship with you. Your profile photo is shown to everyone who can see your profile.
- Comments under a photo can be read by anyone who can see that photo. Only the photo's owner, their friends and people who share a fellowship with them can write comments.
- Likes are private: a photo shows how many likes it has, and you can see which photos you liked, but nobody is shown who liked what.
- Messages are private between you and the friend you send them to. We do not read them, except where needed to look into a report or to meet a legal obligation.
- Members you block cannot see your profile or photos, and you cannot see theirs. Comments and messages between you disappear for each other too. If you block a fellowship's Ruler, stop being friends with them, or a Ruler blocks you or stops being friends with you, you are removed from that fellowship.
- Following someone, or being followed, never shows more of anyone's photos than their own gallery setting already allows.
- People who are not signed in cannot see profiles, photos or fellowships.
- Anything other members can see, they could also copy, for example by taking a screenshot. We cannot control copies they make.
5. How we use it
We do not use your information for advertising, and we do not use it to profile you for anyone else.
- To run the app: show your profile, photos and fellowships to the people you chose, and build each member's feed and search results.
- To send emails you ask for, such as sign-up and password-reset codes.
- To keep the community safe: reviewing reports, removing content that breaks our rules, and stopping automated sign-ups, password guessing and other abuse.
- To meet legal obligations.
6. Who we share it with
We share information only with the service providers that help us run the app, and only what each one needs:
- Supabase: hosts our database and file storage and handles sign-in. Your account, profile, photos and community activity are stored there.
- Resend: delivers the emails we send you. It receives your email address and the message.
- Cloudflare Turnstile: the "verify you are human" check on sign-in and account pages. It processes your IP address and browser signals.
- Apple and Google: distribute the app through their stores, under their own privacy policies.
7. Other disclosures
We may disclose information if the law requires it, to respond to a valid legal request, or to protect people from harm, for example if a report tells us someone may be in danger. If the business is ever sold or merged, your information may transfer to the new owner, and we will tell you first and honor this policy.
We do not sell your information and we do not share it for advertising.
8. Where your data is stored
Your data is stored on servers operated by Supabase in Ohio, United States. If you use the app from another country, your information will be sent to and stored in that region.
9. How long we keep it
We keep your information for as long as your account exists. If you delete your account (Settings, then Profile settings, then Delete my account), your profile, every photo and caption, your comments and likes, your messages (the conversations you were part of are removed for the other person too), your fellowship memberships, friendships, follows, blocks and alerts are permanently deleted. If you lead a fellowship that nobody else has joined, it is closed. If it has other members, you hand it over to one of them first.
Reports you sent stay with us so we can finish reviewing them, but they are no longer linked to your account.
Copies may remain for a limited time in our providers' backups or logs before they are overwritten, for example email delivery records.
10. Your choices and rights
Depending on where you live (for example California, Washington, the European Union or the United Kingdom), you may have additional rights, such as to access, correct, delete or restrict the use of your information, to object to how it is used, and to complain to a regulator. To use any of these, email info@renfairerealm.com. We will reply within the time the law requires.
- See and change your details: Edit profile, from the pencil on your profile page.
- Choose who can follow you, whether your real name is shown, and who can see your gallery: Settings.
- Delete any photo, or your whole account, at any time.
- Block or report another member from their profile.
11. Keeping your information safe
No system is perfectly secure. If a breach affects your information, we will tell you as the law requires.
- It is encrypted while travelling between the app and our servers.
- The database enforces who can see each profile and photo, based on the settings above, so the app cannot show someone more than they are allowed to see.
- Photos are kept in private storage and shown only through short-lived links.
- Your sign-in on your phone is kept in the phone's secure storage.
12. Children
Ren Faire Realm is not for anyone under 13. We do not knowingly collect information from children under 13. If you think a child has created an account, use the report button on their profile or email info@renfairerealm.com, and we will review it and delete the account if needed.
13. Changes to this policy
If we change this policy we will update the date above, and for important changes we will tell you in the app or by email.
14. Contact us
Questions or requests about your privacy: info@renfairerealm.com.